Customer reviews of Mercia Motors Trade Centre
At Mercia Motors Trade Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Mercia Motors Trade Centre
Based on 20 customer reviews
By Andrew W on 28 October 2016 | Verified purchase
Very good dealership staff were very helpful
By BOB T on 27 July 2016 | Verified purchase
What a lovely team, they made my wife and I feel very relaxed . Everything they said they would do to the car was done. I would highly recommend Mercia motors.
Professional and hassle free
By M R on 27 July 2016 | Verified purchase
Really helpful, hassle free car buying experience with Mercia Motors. Didn't feel pressured into anything and everything was so relaxed but still professional which made us feel so comfortable. Thanks again and would definitely recommend
Brilliant service, couldn't fault it.
By Jonathan W on 22 June 2016 | Verified purchase
Brilliant service! Salesman very helpful, including free lift from train station. Very pleasant for my first car experience.
Have accurate descriptions of car on web.
By Tony C on 02 May 2019 | Purchase not verified
Despite the wonderful reviews on the website and the wonderful description of the car on offer, after a 2 .5 hr round trip we discovered the car that was described as being in great condition to be so filthy and scratched that we took the keys back to the dealer and commented it wasn't a very "clean" car. He agreed. I appreciated the frankness but it would have been better if they had described the car like that on the website.
By paul and lorraine E on 01 September 2018 | Purchase not verified
picked up our car today viewed Monday excellent customer service from Adam many thanks car beautifully prepared to high standard no hard sell very nice to deal with would highly recommend
Excellent Service, great car
By Paul B on 04 June 2018 | Purchase not verified
Excellent from start to finish, lovely car at the right price and a decent trade in for my old one. I even got a bottle of wine as a thanks for buying from them.
Swift, responsive, positive.
By Tara D on 13 August 2017 | Purchase not verified
I recently purchased a diesel mini from Mercia. The car was checked over by the on site garage. They discovered the break pads needed adjusting. After informing me that they wanted to replace the pads and discs, I was offered a car to use until the work was complete. This work was complete within 24 hrs. I believe you should be able to go to a local garage and get a sound small car, discuss mechanical and maintenance schedules honestly , and , drive away happy. Mercia, Adam and Ollie , have delivered this. Thank you.
Rubbish customer service
By Carol B on 17 January 2017 | Purchase not verified
Absolutely disgusted by the apparent 'customer service' this company provides, after making enquiries about a vehicle they are selling and being promised a return phone call...nothing, made a second enquiry, promised a return phone call.......nothing, went in person to enquire about the car, and guess what, promised to ring me......and nothing! Excellent customer service ...Not,
First rate service
By Geoffrey S on 11 January 2017 | Purchase not verified
Excellent service from Oliver. No hassle just a good experience and I am very pleased with the car.
Mercia Motors Trade Centre
- 0114 4889993 07441 917417
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|Monday||08:30 - 17:00|
|Tuesday||08:30 - 17:00|
|Wednesday||08:30 - 17:00|
|Thursday||08:30 - 17:00|
|Friday||08:30 - 17:00|
|Saturday||08:30 - 17:00|
Times available by appointment only