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Customer reviews of Mercia Motors Trade Centre

At Mercia Motors Trade Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Mercia Motors Trade Centre

Mercia Motors Trade Centre
5
4.7

Based on 20 customer reviews

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  • 5

    Excellent service

    By Terrance L on 04 January 2020 | Verified purchase

    This was the best experience I ever had of buying a car. Right from the start, I had confidence in them when I turned up for my appointment to look at a car I’d seen on the internet. I arrived to find others looking at the car and discussing it for at least 10 minutes. I expected to be told that it had been sold and was pleasantly surprised when the excellent salesman informed me that he had told them he had an appointment with me and would get back to them if it was still for sale. I was left alone to look at the car which gave me the space to think rather than being given the heavy sale. The process of buying was then very quick and I was given a good price for my old car. I was able to leave with my new car within an hour of arriving. I was reassured that this was a really good buy after I’d made my mind up rather than feeling I was being told things just to get me to buy it. Thanks! You made what can be a difficult task really simple. I’ll be back for regular services.

    Reply from Mercia Motors Trade Centre on 06/01/20

    Thank you Terrence for your very positive comments. We strive to offer excellent customer service levels and understand that buying a new car can be a little daunting. We're extremely happy you enjoyed the buying experience and sincerely hope you love your new car. We look forward to seeing you for your next service, remember as a repeat customer you'll get an interim service for only £99.


  • 5

    Quality Service

    By paul A on 17 October 2019 | Verified purchase

    The service was exceptional; They couldn’t do enough for us.. The showroom was excellent as was the salesmen

    Reply from Mercia Motors Trade Centre on 18/10/19

    Hi Paul thank you for your five star review. It was an absolute pleasure dealing with you and meeting your family, I think you son has his eye on our Range Rover Evoque tell him I will do him a deal ha. Plus I hope his rugby training went well and wasn't to busy with the cricket being on. Thank you again for your business, enjoy your new car.


  • 5

    Nice and simple experience for a great little car

    By leanne W on 23 August 2019 | Verified purchase

    Nice cars and sales room and very friendly, competent and non-pushy salesman. Just what you want.

    Reply from Mercia Motors Trade Centre on 27/08/19

    Hi Leanne, thank you for your five star review and kind words. We pride ourselves in our high level of customer service we provide and our non-pushy approach so it's great to see all our hard work behind the scenes is recognised. Enjoy your new car and we all look forward to dealing with you again in the future.


  • 5

    Simply Fantastic - Excellent follow up Service!

    By mohammed L on 07 June 2019 | Verified purchase

    From my initial enquiry call to the day I picked up my vehicle, I received excellent customer service and reassurance, the staff were very knowledgeable and polite. They kept me updated and were extremely transparent in the whole process . A very professional establishment from my opinion.

    Reply from Mercia Motors Trade Centre on 08/06/19

    Hi Mr Latif, thank you for your kind words and five star review. We pride ourselves in the high level of customer service we provide and it's always great when it is recognised. I have posted out your tyre inflation kit and once the rear air vents arrive I shall post that too. Thank you for your business and we all look forward to potentially dealing with you again in the future. Enjoy your lovely new vehicle.


  • 5

    Professional and friendly would recommend

    By debbie W on 11 April 2019 | Verified purchase

    Would I recommend...Absolutely without doubt, great service from start to finish. Adam was brilliant nothing was too much trouble. I purchased a car without seeing it first so was a bit apprehensive but I need not of worried Adam gave me a full and honest description with extra photos and videos. When the car arrived I was more than happy it was exactly as described. Such a great experience I certainly would not hesitate to use Mercia again.

    Reply from Mercia Motors Trade Centre on 12/04/19

    Thank you Debbie for your five star review and kind words. We are so happy you love your new car. We pride ourselves in the high level of service and honesty we provide and it makes all our hard work worthwhile when it is noticed. Thanks again for your business and we all look forward to potentially dealing with you again in the future.


  • 5

    Mercia motors are well worth a visit

    By Ryan L on 25 January 2019 | Verified purchase

    Wonderful experience dealing with this garage, traveled from south Bristol up to them because of how helpful they were over the phone and via email. I dealt with 2 different people who were both excellent and buying the car on the day couldn't have been easier, even with the dealer being so far away they did everything they could to make sure i had piece of mind and reassurance they were still going to be there to help. Overall a great dealer with fantastic staff.

    Reply from Mercia Motors Trade Centre on 28/01/19

    Thanks Ryan for your five star review and kind words. We really appreciate you traveling all the way up from Bristol, we all know how long it took you, but to be fair a lot less than your journey upto Scotland to collect your friends jeep, ha. It was a pleasure to meet you and to do business with you. Enjoy your cycling holiday in the canary islands, one thing I know is you will be having better weather than us, it's freezing here. Thanks again and we look forward to potentially dealing with you again in the future.


  • 5

    Out of hours

    By Molly B on 21 August 2018 | Verified purchase

    Came out of hours at 7PM for me to collect my car as I couldn’t come in office hours. Thanks!

    Reply from Mercia Motors Trade Centre on 23/08/18

    Hi Molly, thank you for your business, it was my pleasure to come back after hours to handover your new car. Enjoy it. Don't hesitate to call us if you have any issues and look forward to dealing with you again in the future.


  • 5

    Car purchase

    By ALAN C on 16 August 2018 | Verified purchase

    Although the car had a number of problems immediately after purchase the garage dealt with them efficiently and with no quibble

    Reply from Mercia Motors Trade Centre on 17/08/18

    Hi Alan, it was our pleasure to correct the small issues you had with the vehicle, thank you for your patience and understanding. We all at Mercia motors pride ourselves on the service and after service we provide. Look forward to dealing with you again in the future.


  • 5

    Excellent car selling experience.

    By Alan J on 10 January 2018 | Verified purchase

    Wanted a BMW 2 series active tourer.Went to Mercia motors having seen the advert on the auto trader web site.The company were excellent, the sales person and sales manager were not pushy and was very knowledgeable and helpful on any questions I asked.The whole buying experience was excellent. Would highly recommend the company.

    Reply from Mercia Motors Trade Centre on 15/01/18

    Thank you for your kind words Alan, it was a pleasure to deal with you, look forward to dealing with you again in the future.


  • 5

    Great car great price great service

    By Carol R on 21 November 2016 | Verified purchase

    Excellent service not at all pushy a friendly relaxed atmosphere Really happy with purchase would definitively use them again have already recommended Mercia Motors to my family

    Reply from Mercia Motors Trade Centre on 14/12/16

    Hi Carol we are extremely pleased you enjoyed your experience with us. Kind regards, Mercia Motors Trade Centre


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Mercia Motors Trade Centre

Telephone:
0114 4889993 07441 917417

Opening times

Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:30 - 17:00
Friday 08:30 - 17:00
Saturday 08:30 - 17:00
Sunday Closed

Mercia Motors Trade Centre

Address:
Abbeydale Road South,
Dore,
Sheffield,
South Yorkshire,
S17 3LH